Terms and Conditions
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Welcome to Shayon Foods! By accessing and using our website (https://shayonfoods.com/), you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
1. General Terms
1.1 These Terms and Conditions govern your use of our website and the purchase of our products. 1.2 We reserve the right to modify, update, or change these terms at any time without prior notice. 1.3 Your continued use of the website constitutes acceptance of any changes made.
2. Product Information
2.1 Shayon Foods manufactures and sells Super Mom Instant Mix Pakora Powder & Chips Pakora Powder. 2.2 We ensure our products meet ISO 9001 and FSSAI standards. 2.3 Product descriptions, images, and prices are subject to change without notice.
3. Orders and Payments
3.1 All orders placed on our website are subject to acceptance and availability. 3.2 We accept payments through secure payment gateways. 3.3 Orders will be processed only after full payment is received. 3.4 We reserve the right to cancel orders if payment is not completed or due to stock unavailability.
4. Shipping and Delivery
4.1 We offer shipping services across India. Delivery times may vary depending on your location. 4.2 Estimated delivery time will be communicated at the time of checkout. 4.3 We are not responsible for delays caused by courier partners, unforeseen circumstances, or incorrect shipping details provided by customers.
5. Returns and Refunds
5.1 Due to the nature of our food products, we do not accept returns once the package is opened. 5.2 In case of a damaged or incorrect product, customers must notify us within 24 hours of receiving the order. 5.3 Refunds or replacements will be processed after verifying the issue. 5.4 Refunds (if applicable) will be credited to the original payment method within 7-10 business days.
6. User Conduct
6.1 Users agree not to misuse the website for fraudulent activities or unauthorized transactions. 6.2 Any attempt to disrupt or compromise the website’s security will result in legal action. 6.3 We reserve the right to refuse service to anyone violating these terms.
7. Intellectual Property Rights
7.1 All website content, including logos, product names, images, and text, are the property of Shayon Foods. 7.2 Unauthorized reproduction or use of our content is strictly prohibited.
8. Limitation of Liability
8.1 Shayon Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. 8.2 We are not responsible for allergic reactions or health issues caused due to individual dietary sensitivities.
9. Privacy Policy
9.1 We collect customer data only for order processing and communication purposes. 9.2 We do not share personal information with third parties except for logistics and payment processing. 9.3 By using our website, you consent to our Privacy Policy.
10. Governing Law
10.1 These Terms and Conditions are governed by the laws of India. 10.2 Any disputes arising shall be settled in the jurisdiction of Nayagarh, Odisha.
Contact Us
If you have any questions regarding these Terms and Conditions, feel free to contact us at:
Email: shayonfoods@gmail.com
Phone: +91 9777339679
Address: Plot No. 987, Balisahi, Old Town, Nayagarh – 752069, Odisha
By using our website, you agree to abide by these terms. Thank you for choosing Shayon Foods!